How the audit and repair works
Not website development or social media management. A structured check of how your business appears online — and fixing what's preventing clients from finding you, understanding you, and getting in touch.
Collecting the basics
A short conversation (15–20 minutes): what you do, what your key services are, which phone number is the main one, what you already have online — website, Google listing, Facebook, WhatsApp, directories.
No preparation needed. This is enough to start the discovery.
Discovery and presence mapping
Using your business name, phone number, and other data, a search is conducted for every platform where you appear: Google listing, directories, social media, aggregators — including ones you may not know about.
The result is a digital presence map: what you control, what was created without your involvement, what's missing, and what may be causing harm.
Platform-by-platform audit and comparison
Each platform is checked using a consistent methodology: business name, phone, hours, address, description, specialty, reviews, photos, contact path.
Then the data is compared across platforms. A typical finding: one phone number on the website, a different one on Google, a third on Facebook. These are the gaps where clients slip through.
Report and Digital Clarity Index
The results are compiled into a plain-language report: what's working, what isn't, where exactly clients are being lost — with specific examples from each platform.
A Digital Clarity Index (0–100) is calculated. The report includes a prioritized action plan: what can be fixed in 15 minutes, what requires preparation, and what requires your decision.
Materials and implementation
Depending on the package, the work concludes at the report stage — or continues with a repair kit: ready-to-use texts for each platform, service descriptions, geo-phrases, a WhatsApp Greeting Message, a review response template.
All materials are organized by platform with step-by-step instructions: which field to open, which text to insert. Prepared in multiple languages.
Timeframes
Basic — 3 business days. Standard — 5–7 business days. Full with follow-up — 5–7 days + review at 60 days.
Want to see how your business looks online?
Send me a message — after a short conversation, you'll know whether there are problems and what can be done about them.
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